Customer Support – Intelligent Agent

About CSR – Intelligent Agent

Why vReImagine’s AI bot for handling your Organization’s CS (Customer Support) is a must?

A bot with artificial intelligence (AI) not only improves the customer service experience but also improves customer loyalty, brand reputation, preventive assistance as well as the generation of revenue streams. When an AI-empowered customer service bot is integrated into CRM software, it can leverage the data gathered from the customers and generate reports automatically and help in refining lead nurturing strategy to convert prospects to customers quickly.

vReImagine can help you with improved customer service, real-time updates and shipping accuracy to help you and your organization. We understand that organizations always need to prepare for customer complaints and to meet your requirements, we will provide you the easiest way in the form of a bot from where you can answer customer queries 24*7.

  • Real-time Updates
    • Our customer care IDWs can answer any queries your customers might have on any products or services, irrespective of time-zones.
  • Handle Queries Efficiently
    • Our customer care IDWs can help you maintain your relationship with your customers and increase customer-retention rate.
  • Troubleshooting & Bug-fixing
    • Our troubleshooting and bug-fixing IDWs can help customers in resolving their queries and teach them on fixing common errors .
  • Help Customers with Booking Issues
    • Our customer care IDWs can help the Retail, Customer Engagement, Medical/ Life Sciences handle their customers in smarter way.

Business Benefits of Customer-Care Intelligent Agent

  • Exclusive customer service
  • Real-time status updates
  • Relevant and proactive messaging process
  • Faster purchasing process
  • Increased product engagement
  • Self-service portals
Why vReimagine’s CSR – Intelligent Agent

Why invest in vReImagine’s Customer Service IDWs for Customer Retention and Business Growth

  • Compatibility
    • Our Customer Services IDWs for office automation are compatible across all possible collaboration channels thus enabling your reach
  • Personalization
    • Our IDWs are customizable and can be personalized to design, develop and deploy per business needs.
  • Excellence
    • Our IDWs development approach has a faster and optimum approach to reap maximum business benefits